Frequently Asked Questions

Everything you need to know about TRĒ House style and service.

How long does shipping usually take?

Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy for apparel?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Yes, TRĒ House is committed to ethical fashion. We prioritize organic cotton and recycled polyester across our collections to minimize our environmental footprint.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital options like PayPal, Apple Pay, and Google Pay.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. International delivery times vary by location, typically ranging from 7-14 business days.